Privacy Policy

Last updated: January 1, 2026

1. Introduction

At WaifuPixel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image and video generation platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

Account Information

  • Email address (required for account creation and verification)
  • Username (chosen by you for your profile)
  • Password (stored securely using industry-standard encryption)

Payment Information

  • Payment details are processed securely by Stripe. We do not store your full credit card information on our servers.
  • We keep records of credit purchases and usage for accounting and support purposes.

Usage Information

  • Images you upload as references for AI generation
  • Images and videos generated using our Service
  • Text prompts and preferences you use for generation
  • App preferences such as theme settings and language

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI generation services
  • To process your credit purchases and manage your account
  • To send you important updates, security alerts, and support messages
  • To analyze usage patterns and improve our platform and AI models
  • To detect, prevent, and address technical issues and abuse

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored on secure servers with encryption at rest and in transit. We regularly review and update our security practices to ensure the protection of your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Image and Video Data

Your uploaded and generated content is handled with care:

  • Reference images you upload are processed to generate AI content and may be temporarily cached for performance
  • Generated images and videos are stored in your account until you delete them
  • Content you choose to share publicly will be accessible via share links. You control what you share.
  • When you delete content from your gallery, it is removed from our active servers. Some data may persist in backups for a limited time.

6. Third-Party Services

We work with trusted third-party services to provide our platform:

  • Stripe: Handles payment processing securely. Their privacy policy applies to payment data.
  • Stripe Connect: Processes creator payouts and manages payment accounts for marketplace creators. Identity verification and banking information are collected and processed by Stripe according to their privacy policy.
  • AI Providers: We use third-party AI services to generate images and videos. Prompts and reference images may be processed by these services.
  • Cloud Hosting: We use cloud infrastructure providers to host our platform and store your data securely.

7. Marketplace Creator Data

If you participate as a creator in the Community Marketplace, we collect and process additional information:

  • Creator Profile: Your username and creator profile information are publicly displayed with your submissions.
  • Earnings Data: We track your earnings, usage statistics, and transaction history for marketplace activities.
  • Submitted Content: Your prompts, models, and related metadata are stored and displayed publicly in the marketplace.
  • Payment Account: When you connect Stripe Connect, your identity verification and banking information is processed by Stripe. We only store your Stripe account ID and connection status.

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences (such as theme and language settings). We do not use third-party tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings, but disabling essential cookies may affect the functionality of our Service.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request an export of your data in a portable format

10. Children's Privacy

WaifuPixel is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Discord community at waifupixel.com/discord or by email. We are committed to resolving any concerns about your privacy.